Customer Experience Ambassador
6 days ago
We are seeking an experienced Customer Experience Ambassador to join our team at Planet Fitness, Inc.
About the Role:
This role is responsible for delivering exceptional customer service experiences to our members, ensuring their needs are met and exceeded in a friendly and welcoming environment.
Key Responsibilities:
- Check members into the system
- Assist prospective members with the new account sign-up process
- Facilitate updates to members' accounts
About Our Ideal Candidate:
We are looking for a highly motivated and customer-focused individual who possesses excellent communication and interpersonal skills. The ideal candidate will have experience in providing top-notch customer service, working effectively in a fast-paced environment, and being adaptable to changing situations.
What We Offer:
In addition to a competitive salary of $45,000 - $60,000 per year, we offer a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.
About Our Team:
At Planet Fitness, Inc., we are committed to creating a culture that values empathy, inclusivity, and respect for all individuals. We believe in empowering our employees to make a positive impact on our members' lives and strive to provide a work environment that fosters creativity, collaboration, and continuous learning.
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