Customer Experience Ambassador

6 days ago


Round Rock, Texas, United States Planet Fitness, Inc. Full time

We are seeking an experienced Customer Experience Ambassador to join our team at Planet Fitness, Inc.

About the Role:

This role is responsible for delivering exceptional customer service experiences to our members, ensuring their needs are met and exceeded in a friendly and welcoming environment.

Key Responsibilities:

  • Check members into the system
  • Assist prospective members with the new account sign-up process
  • Facilitate updates to members' accounts

About Our Ideal Candidate:

We are looking for a highly motivated and customer-focused individual who possesses excellent communication and interpersonal skills. The ideal candidate will have experience in providing top-notch customer service, working effectively in a fast-paced environment, and being adaptable to changing situations.

What We Offer:

In addition to a competitive salary of $45,000 - $60,000 per year, we offer a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.

About Our Team:

At Planet Fitness, Inc., we are committed to creating a culture that values empathy, inclusivity, and respect for all individuals. We believe in empowering our employees to make a positive impact on our members' lives and strive to provide a work environment that fosters creativity, collaboration, and continuous learning.



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