Wireless Sales Team Lead

4 weeks ago


Lebanon, Pennsylvania, United States OSL Retail Services Full time

Overview

As a Wireless Sales Team Lead, you will play a vital role in advancing sales objectives, developing a skilled team of Mobile Experts, and ensuring that customers receive outstanding personalized experiences.

Key Responsibilities:

  • Drive sales excellence by understanding customer needs and providing tailored product solutions
  • Lead, coach, motivate, and manage the performance goals of team members
  • Collaborate with leadership on strategic action plans to support KPIs
  • Achieve set OSL Targets and Key Performance Indicators (KPIs)
  • Coordinate weekly team schedules to secure sufficient staffing across all stores
  • Train teams on all operational guidelines, carriers, and product knowledge
  • On-board/off-board all employees
  • Participate in all required training, including personal and professional development
  • Contribute to sales initiatives and work side by side with your team when needed

Requirements:
  • Full-time availability, including days, evenings, and weekends (and holidays)
  • 1+ years' experience in a management role
  • Able to lift 30-50 pounds and stand/walk for extensive periods
  • Own a vehicle and be able to travel to your store(s) during operational hours
  • Understanding of sales and customer service fundamentals
  • Track record of leading teams who exceeded sales targets and quotas
  • Able to manage budgets, forecast sales, merchandising, and retail metrics

About OSL Retail Services:

OSL Retail Services is a dynamic, people-centric company excelling in outsourced sales for North America's top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment.



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