Front Line Support Representative

4 days ago


Richardson, Texas, United States L&S Mechanical Full time
Responsibilities and Requirements

The Customer Service Representative will manage incoming phone calls and electronic warranty/service requests to identify customer needs and schedule appointments logistically and efficiently.

Key responsibilities include providing exceptional follow-up with homeowners and technicians, processing all service-related billing, maintaining accurate house files, assigning and dispatching work orders, and ordering and tracking material.

The ideal candidate will have strong problem-solving skills, a willingness to take on new projects, and a 'can do' attitude.



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