Customer Service Representative

1 week ago


Richardson, Texas, United States Drury Hotels Company, LLC Full time
Job Title: Customer Service Representative

Estimated Salary: $38,000 - $58,000 per year

About the Role

We are seeking a highly organized and communicative individual to join our team as a Customer Service Representative. As the face of our hotel, you will be responsible for ensuring that every guest has a positive experience.

This role requires excellent communication and interpersonal skills to provide warm and welcoming service to our guests.

Key Responsibilities
  • Serve as the friendly and helpful face of our hotel to guests entering and departing our front door.
  • Perform front desk related functions, including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Requirements and Qualifications
  • Able to work effectively in a fast-paced environment and maintain a high level of productivity.
  • Ability to speak and receive direction in English.


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