Hotel Front Desk Associate

2 days ago


Downers Grove, Illinois, United States Tivoli Enterprises Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Tivoli Enterprises Inc. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Check and update the guest register to ensure accurate and up-to-date information.
  • Count and balance newspapers, ensuring that the numbers received and sold are accurate.
  • Balance the cash drawer and collect payments as needed.
  • Program wake-up calls for guests and ensure that all visitors sign in and out.
  • Sort mail and accept packages from delivery services for guests.
  • Answer phones in a professional manner and respond to guest inquiries.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a front desk or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Availability to work a variety of shifts, including evenings and weekends.
Benefits
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Flexible scheduling to accommodate your needs.
  • 401(k) matching and other benefits.


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