Customer Experience Specialist

3 days ago


Jupiter, Florida, United States Regus Management Group, LLC Full time
Overview
We are Regus Management Group, LLC, a global leader in flexible workspace solutions. Our goal is to empower businesses to succeed by providing them with the space and resources they need to thrive.

The Role
As a Customer Experience Specialist, you will play a critical role in ensuring that our members have an exceptional experience at our centers. This includes providing personalized support, resolving issues promptly, and creating a welcoming environment that makes our members feel at home.

A Typical Day
You will start your day by preparing for the arrival of our members, ensuring that everything is ready and in order. Throughout the day, you will interact with customers, responding to their queries, and resolving any issues that may arise. This could include helping with administrative tasks, answering technical questions, or simply being a friendly face to greet them as they arrive.

Key Responsibilities
* Provide exceptional customer service* Assist with administrative tasks* Resolve customer issues promptly* Create a welcoming environment for our members*

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