Customer Experience Coordinator

3 days ago


Jupiter, Florida, United States Allied Universal Full time

Required Skills and Qualifications

To excel in this role, you should possess a strong understanding of customer service and customer relations, along with highly motivated and a strong desire to learn. You must also have the ability to exercise good judgment and decision-making, familiarity with creating cases and case numbers, and effective written and oral communication skills. A minimum of two years of work experience in a technical customer service call center is required, along with a high school diploma or equivalent.

PREFERRED QUALIFICATIONS

Experience in a technical support role, associate's degree in information technology or computer science, or related field is preferred. Basic understanding of software/hardware troubleshooting, experience in Service Now and TalkDesk, experience in retail cash offices are also valuable assets.



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