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Housekeeping Manager

2 months ago

Riverside, California, United States Hyatt Place Riverside Downtown Full time
Job Summary:

The Housekeeping Manager is responsible for overseeing the efficient operation of the Housekeeping Department at Hyatt Place Riverside Downtown. This role involves supervising a team of housekeeping staff, ensuring that all areas of the hotel, including guest rooms, public areas, and laundry facilities, are maintained to the highest standards of cleanliness and organization.

Responsibilities:
  • Leadership and Supervision: Supervise and manage a team of housekeeping staff, providing guidance and support to ensure that they are meeting the hotel's high standards of cleanliness and service.
  • Quality Control: Conduct regular inspections of guest rooms and public areas to ensure that they are clean and well-maintained, and address any issues or concerns promptly.
  • Staff Management: Recruit, train, and develop housekeeping staff, ensuring that they have the skills and knowledge needed to perform their duties effectively.
  • Inventory and Supplies: Manage the inventory of cleaning supplies and equipment, ensuring that the hotel has a sufficient stock to meet the needs of the housekeeping department.
  • Guest Services: Respond to guest requests and concerns in a timely and professional manner, ensuring that they are satisfied with the hotel's services.
  • Communication: Maintain open and effective communication with other hotel departments, including front desk, maintenance, and laundry, to ensure that the housekeeping department is working efficiently and effectively.
  • Compliance: Ensure that the housekeeping department is in compliance with all hotel policies and procedures, as well as local and national regulations.
Requirements:
  • Education: High school diploma or equivalent required; degree in hospitality or a related field preferred.
  • Experience: At least 5 years of experience in housekeeping or a related field, with a minimum of 2 years of supervisory experience.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a team of housekeeping staff. Ability to work effectively in a fast-paced environment, with a focus on quality and attention to detail.
Benefits:
  • Competitive Salary: $64,480 - $77,376 per year, depending on experience.
  • Benefits Package: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan.