Healthcare Sales Professional

2 months ago


Tinton Falls, New Jersey, United States Erickson senior Living Full time
About the Role

The Healthcare Sales Associate serves as the primary point of contact for customers in the Continuing Care Sales Office, handling inquiries and supporting the sales process to admission.

This role oversees all resident move-ins, move-outs, and transfers within Continuing Care, functioning as a liaison between community departments and residents.

The Healthcare Sales Associate interfaces with residents, family members, department managers, nursing staff, resident services, outside callers, social workers, accounting, medical staff, sales, and external networking professionals.

Key Responsibilities
  • Customer Service: Responds to customer inquiries (phone and walk-in), answering questions about the community, priority list, reservation process, and admissions process.
  • Move-In/Move-Out Coordination: Manages all activities related to move-ins, move-outs, and transfers within Continuing Care (Skilled Nursing, Long Term Care, Assisted Living, and Memory Care).
  • Financial Verification: Verifies financial information for official documentation and assists customers in the application process.
  • Room Refurbishing and Keys: Coordinates with General Services staff on room refurbishing, room keys, and work order process.
  • Census Distribution: Oversees daily census distribution process.
  • Representative: Serves as a representative for Continuing Care Sales when interfacing with hospital staff, physicians, and other professional referral sources.
What We Offer
  • Competitive Benefits: Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.
  • 401k Plan: 401k for all employees 18 and over. Company contribution up to 3% once eligible.
  • Onsite Medical Centers: Onsite physicians group dedicated to only serving Erickson Senior Living residents.
  • Education Assistance: Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.
  • Culture of Diversity: A culture of diversity and inclusion, which builds on our values, vision, and mission.
  • Free Parking: Free onsite parking at all of our communities and corporate offices.
Requirements
  • Previous Sales Experience: Previous sales experience required (1 year).
  • Health Care Sales Experience: Health Care Sales or Senior Living Sales Experience strongly preferred.
  • Administrative Experience: High school diploma or GED required. A bachelor's degree in Marketing, Business Administration, or related field preferred.


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