Patient Financial Services Specialist

6 days ago


Billings, Montana, United States Billings Clinic Full time
About the Job

We are seeking a skilled Patient Financial Services Specialist to join our team at Billings Clinic.

This role involves working with patients to resolve account balances and provide education on self-pay billing and collection processes. As a Patient Financial Services Specialist, you will be responsible for responding to patient inquiries, verifying payments, and ensuring compliance with regulatory guidelines.

About the Role:

  • Respond to patient inquiries via phone, email, or mail
  • Verify and obtain payments on self-pay balances following Billings Clinic policies and procedures
  • Ensure compliance with regulatory guidelines, including FDCPA and TCPA

Requirements:

  • High school diploma or equivalent
  • One year of previous office experience
  • Previous collection experience beneficial

Why Choose Billings Clinic:

At Billings Clinic, we value our employees and offer a competitive benefits package, including medical, dental, vision, and 403(b) retirement plan. We are committed to delivering high-quality patient care and exceptional customer service.

What We Offer:

  • Competitive salary range: $17.15 - $21.44 per hour
  • Benefits package including medical, dental, vision, 403(b) retirement plan, and more


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