Loss Prevention Area Manager

4 weeks ago


Santa Monica, California, United States Uniqlo Co., Ltd. Full time

The Loss Prevention Area Manager at Uniqlo Co., Ltd. is responsible for overseeing the management of all Loss Prevention programs and personnel in their assigned area. This role requires effective partnerships with operations, HR, and store personnel to achieve shortage and safety goals. Key responsibilities include managing and training Loss Prevention staff, creating and auditing shortage action plans, and maintaining all loss prevention equipment. The ideal candidate will have significant experience in Internal Investigation, managing external apprehension programs, and experience with current security technology. Strong business acumen, leadership drive, and negotiating skills are essential for success in this role.

Responsibilities:
  • Manage and train Loss Prevention staff personnel for each assigned location
  • Create and audit shortage action plans in assigned area
  • Manage and maintain all loss prevention equipment, including CCTV, access control, EAS, and alarm systems
  • Manage all internal and external investigation programs targeting the reduction of theft and fraud
  • Enforce policies and standards of the Loss Prevention department and the company
  • Implement and manage training and awareness programs
  • Build positive business relationships within and outside the company
  • Regular, dependable attendance and punctuality
Requirements:
  • Significant experience in Internal Investigation, including use of exception reporting systems and internal investigation interviewing
  • Significant experience in managing external apprehension programs; proven ability to interface with law enforcement and legal professionals on both criminal and civil matters
  • Experience and knowledge of current security technology, CCTV, and covert surveillance; Electronic Article Surveillance Burglar and Fire alarm systems
  • Strong business acumen, intelligence, and creativity
  • Strong leadership drive and negotiating skills
  • Ability to apply sound business principles and practices
  • Ability to train and develop staff and maintain documentation in an organized manner
  • Ability to promote accountability and manage the performance of remote personnel with varying skill sets
  • Excellent communications, strong strategic skills, sound business judgment, and proven consultative skills with all levels of management
  • Excellent presentation skills, both verbal and written
  • Proficient in MS Office applications, including Excel, Word, Outlook, PowerPoint, and Access
  • Bachelor degree preferred
  • Travel required
  • Minimum 6-8 years Retail Loss Prevention Management experience, including responsibilities for District/Regional Executives and teams
  • Ability to work a flexible schedule based on department and company needs


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