Luxury Design Sales Consultant

4 weeks ago

Mill Valley, California, United States The Shade Store Full time
About The Shade Store

We are a third-generation family-run company built on customer service, offering handcrafted shades, blinds, and drapery for 75 years. Our mission is to provide an effortless experience for our customers, from inspiration to installation.

Why Work at The Shade Store

We strive to create a company culture that is enjoyable, rewarding, and offers continuous upward mobility and growth opportunities. If you work hard, use good judgment, and have a positive attitude, we offer numerous perks and benefits, including competitive compensation, monthly monetary incentive programs, medical, dental, and vision benefits, PTO, and 401k matching.

The Position: Luxury Showroom Design Consultant

We are seeking a Luxury Showroom Design Consultant to help us carry on our family legacy. As a key member of our team, you will bring your professional interior design and/or luxury retail experience to a brand expanding nationally. You will combine your love of home decor and luxury products with your selling skills in an inclusive team environment.

  • Offer design wisdom and inspiration to customers, both in person and via video consultations.
  • Speak comfortably about the functional and stylistic benefits of our custom products.
  • Manage customer projects and drive sales through consistent follow-up and CRM system use.
  • Co-manage and run the day-to-day operations of the showroom.
  • Identify outreach opportunities, including marketing to local interior designers, architects, and general contractors.
  • Host and attend local design events with support from The Shade Store headquarters.
  • Cultivate and promote The Shade Store tradition of a professional and positive family atmosphere.
  • Participate in ongoing product/technology training and weekly business meetings.
Requirements
  • Positive and friendly demeanor toward every customer and colleague.
  • Strong communication skills (verbal and written).
  • Awareness of and interest in the design, home decor, and/or luxury industry.
  • An obsession with creating an elevated client experience.
  • Demonstrated skillset in project management and providing an elevated client experience.
  • Excellent PC computer skills, including Outlook, Teams, and CRM systems like Salesforce or NetSuite.
  • Self-starter, quick learner, and team player.
  • Three to five years of experience in retail, design, sales, or customer service.
Equal Employment Opportunity

The Shade Store provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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