Leasing Consultant Position

4 weeks ago

Moreno Valley, California, United States New Standard Equities, Inc. Full time
Job Title: Leasing Consultant Position

At New Standard Equities, Inc., we are seeking a highly motivated and customer-focused Leasing Consultant to join our team. As a Leasing Consultant, you will be responsible for leasing apartments to potential residents, while selling the community services and providing outstanding customer service to current and prospective residents.

Key Responsibilities:
  • Maintain a professional, friendly, and inviting atmosphere at the community.
  • Work consistently to optimize occupancy by leasing available units.
  • Utilize the company CRM system as assigned within the standards set and develop and expert knowledge of the system to meet company metrics and property level occupancy/leasing expectations.
  • Maintain positive relationships with current residents to ensure lease renewal.
  • Exhibit the community professionally by showing all available amenities, model apartment(s) and available apartments.
  • Process prospect applications, ensuring all documentation is complete; meets company qualifications prior to handing off to supervisor for approval.
  • Ensure applicant's credit check, employment verification and landlord references are completed to company standards.
  • Prepare all leases/move-in packets for new residents in an accurate and timely manner and arrange for lease signing by new residents prior to move-in.
  • Responsible for lease renewal process including but not limited to, communications with residents, maintaining lease renewal tracker, drafting lease renewal paperwork, and completing file within company guidelines and standard operating procedures.
  • Maintain prospect, traffic and rental record logs, as well as all pertinent leasing data.
  • Responsible for maintaining organized, accurate, and up to date files for all residents; performs filing for the office as needed when not leasing.
  • Maintain thorough and accurate product knowledge of the community and that of the major competitors through site visits, tours, shops, telephone surveys and follow-ups.
  • Ensure the entire office environment is professional, well-organized, and meets all safety standards.
  • Work with colleagues and Community Director to develop and implement sales and marketing strategies.
  • Inform maintenance staff of possible issues on the property.
  • Review all vacant apartments to ensure the unit smells good, looks good, and creates an environment a prospect wants to call home.
  • Accept service requests from current residents and coordinate completion with maintenance staff, following up to ensure customer satisfaction.
  • Attend work as scheduled to support the ongoing success of the company and community.

We are looking for a highly motivated and customer-focused individual who is able to work in a fast-paced environment and provide exceptional customer service to our residents and prospects. If you are a team player who is able to work independently and as part of a team, we encourage you to apply for this exciting opportunity.

Requirements:

  • High school diploma or general education degree (GED); Bachelor's Degree strongly preferred;
  • One to two years related experience and/or training; or equivalent combination of education and experience.
  • Experience in residential leasing/sales is a plus.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, climb or balance, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is moderate.

Salary: $21/Hour

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