Delivery Experience Agent

2 days ago


Gainesville, Florida, United States Best Buy Full time

As a Delivery Experience Agent at Best Buy, you will be responsible for delivering, installing, repairing, and hauling away basic complexity appliances, televisions, and other technology products. You will determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. You will also decide whether any doors in the customer's home need to be detached or fixtures need to be moved.

Key Responsibilities:

  • Attend to delivery duties, including the installation, networking, and repair of devices with a focus on home theater equipment and appliances.
  • Provide a seamless client experience by providing advice on product placement, services, and other content.
  • Manage inventory and vehicle maintenance in partnership with other team members.
  • Process paperwork and payment, provide feedback to the store teams, and complete in-store repairs.
  • Provide training to new drivers.
  • Lead and assist on two-person jobs as well as perform work alone.

Requirements:

  • 6 months of consumer electronics delivery, integration, network, or repair experience or military equivalent.
  • Current, valid driver's license.
  • Have and maintain a driving record that meets Best Buy's safety standards.
  • Ability to carry, lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team, with the use of a harness, lift, or dolly, with or without reasonable accommodation.
  • Must be at least 21 years old.
  • Acquire and maintain any state or local licensing, as required, within 90 days of being hired.

Preferred Qualifications:

  • Leadership, decision-making, written and verbal communication, and client relations skills.
  • Experience in an in-home installation environment.
  • Experience using and learning about technology products.

About Us:

As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online, and in customers' homes.

Benefits:

  • Competitive pay.
  • Generous employee discount.
  • Physical and mental well-being support.

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