Customer Service Representative

7 days ago


Gainesville, Florida, United States Ric Hansen - State Farm Agent Full time
Job Overview

Ric Hansen State Farm Agent is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in delivering exceptional customer service and promoting our insurance products and services.

Key Responsibilities
  • Establish and maintain strong relationships with clients to understand their needs and provide personalized service.
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Promote and sell insurance products and services to clients, identifying opportunities to increase sales and revenue.
  • Collaborate with internal teams to ensure seamless service delivery and meet client expectations.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven sales and customer service experience, preferably in the insurance industry.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
Benefits
  • Competitive salary and commission structure.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.


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