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Server Assistant/Busser

2 months ago

Mishawaka, Indiana, United States Aspen Tap House Full time

Job Summary:

The Server Assistant/Busser at Aspen Tap House is responsible for ensuring a seamless dining experience for our guests. This role is a key part of our front-of-house team, working closely with servers and hosts to provide exceptional service.

Key Responsibilities:

  • Assist guests with any needs, ensuring their experience is enjoyable and memorable.
  • Collaborate with servers to efficiently clear and clean tables, maintaining a clean and organized service area.
  • Clear and clean tables within 30-45 seconds, adhering to our high standards of quality and efficiency.
  • Participate in maintaining a clean and stocked restroom throughout the shift.
  • Assist with cleaning up spills and breakage that may occur during a shift, demonstrating a commitment to safety and sanitation.
  • Support the dishwashing team by properly stacking and sorting plate ware, and assisting with trash removal.
  • Practice safety and sanitation at all times, adhering to our company's core values.
  • Complete opening and closing duties as per unit, ensuring a smooth transition between shifts.
  • Maintain proper etiquette with all staff members and guests, promoting a positive and respectful work environment.
  • Exhibit teamwork at all times, working collaboratively with colleagues to achieve our goals.
  • Maintain proper uniform and hygiene standards at all times, reflecting positively on our company's image.

Requirements:

  • Entry-level position, ideal for individuals looking to start their career in hospitality.
  • Ability to work in a fast-paced environment, maintaining a positive attitude under pressure.
  • Excellent communication and teamwork skills, with a focus on providing exceptional guest service.
  • Ability to lift and carry trays and bus buckets, as well as stand for long periods.

Work Environment:

Typical restaurant environment, with a focus on providing exceptional service to our guests.