Application Technical Specialist

2 weeks ago


Mishawaka, Indiana, United States Franciscan Health Full time
Job Summary

Franciscan Health is seeking a skilled Technical Analyst to support our workforce management needs. As a key member of our team, you will be responsible for ensuring the smooth operation of our UKG WFMPro system.

Key Responsibilities

• Provide on-call support and troubleshoot application problems
• Develop and maintain technical testing for Franciscan Alliance applications and workflow
• Manage incident, change, and request management processes
• Monitor server health and respond to alerts
• Maintain system tables, profiles, and application parameters
• Provide data extracts to business partners
• Design, configure, and support Franciscan Alliance applications
• Manage technical architecture of application environments
• Assist with contract negotiation and vendor management

Requirements

• Associate's degree required, Bachelor's degree preferred
• 5 years of relevant work experience required
• Extensive experience in ProWFM (formerly Dimensions) of at least 3+ years
• Strong knowledge of configuring workrules, paycodes, basic/advanced schedules, and user accounts
• Experience in Attendance, Absence, Timecard, Scheduling (Basic/Advanced), and Extensions products/modules

What We Offer

Franciscan Health is an equal opportunity employer and offers a competitive salary and benefits package.

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