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Insurance Account Representative

2 months ago

Merritt Island, Florida, United States Sara Houston - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused professional to join our team as an Insurance Account Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Key Responsibilities:

  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues in a timely manner.
  • Use a customer-focused approach to educate customers about insurance options and develop leads to drive business growth.
  • Maintain accurate records and reports to track customer interactions and business performance.
  • Collaborate with our team to identify opportunities for process improvements and implement changes to enhance customer experience.

What We Offer:

  • A competitive salary and commission structure.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A dynamic and supportive work environment with a team of experienced professionals.

Requirements:

  • 1-2 years of sales or customer service experience, preferably in the insurance industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to identify opportunities for growth and improvement.
  • A valid Property and Casualty license, with the ability to obtain a Life and Health license.