Customer Success Strategist
7 days ago
We at Instagrid are committed to shaping a sustainable future for professional workers transitioning away from combustion generators. Our innovative portable power supplies bring freedom to the way our customers work, and we're looking for a talented Customer Success Manager to join our team.
Responsibilities:
- Implement negotiated framework agreements with major customers, ensuring positive impressions across all customer branches.
- Expand your network within assigned customers, enabling their success with our solutions.
- Promote familiar and new applications across various business units of key accounts through creativity and enthusiasm.
- Provide comprehensive product training and support to users, making the product accessible and user-friendly.
- Ensure customers have all necessary information for seamless product utilization, addressing inquiries comprehensively.
- Drive high product utilization and ensure customers fully benefit from our solutions.
Requirements:
- A proven sales track record, ideally within the construction industry, demonstrating your ability to drive results and exceed targets.
- Comprehensive technical understanding and familiarity with our product portfolio, enabling you to effectively communicate its value to customers.
- Excellent communication and negotiation skills, backed by engaging presentations that captivate and persuade potential clients.
- Willingness to travel within a predefined region to visit customers onsite, fostering strong relationships and understanding their needs firsthand.
- Proficiency in written and spoken English, ensuring clear and effective communication with clients and colleagues.
- Committed to continuous self-improvement and process optimization, seeking opportunities to enhance your skills and contribute to the success of our team.
What We Offer:
- A dynamic environment in a fast-growing structure with a very flat hierarchy.
- The opportunity to join a company at the cutting edge of its field.
- A laptop (Apple or Windows).
- A car allowance.
- 25 days paid vacation.
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