Customer Experience Associate

3 weeks ago


Vernon Hills, Illinois, United States Planet Fitness Vernon Hills Full time
Your Key Responsibilities
This is an exciting opportunity to join our team as a Customer Experience Associate at Planet Fitness Vernon Hills. As a key member of our front desk team, you will provide a superior level of customer service to our members, prospective members, and guests. Your duties will include greeting members, handling front desk activities, and responding to member inquiries in a timely and professional manner. You will also be responsible for maintaining the cleanliness and organization of the club, including completing cleaning tasks throughout your shift.

Why Choose Us?
We're committed to empowering our employees to live a healthy lifestyle, and we offer a range of benefits to support your growth and success. Our competitive salary package includes potential for up to three raises per year, plus great career advancement opportunities, insurance benefits for full-time staff, and a 401(k) plan based on eligibility. Plus, as a valued employee, you'll receive a complimentary Black Card Membership, company-facilitated training, and rewards and recognition programs.

Your Qualifications
To excel in this role, you should have a passion for helping others, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. A basic computer proficiency and high school diploma or equivalent are also required. As a motivated and enthusiastic individual, you'll thrive in our dynamic and supportive team culture.

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