Front Desk Representative

1 week ago


Council Bluffs Iowa, United States Fairfield Council Bluffs Full time
Job Summary

As a Front Desk Agent at Fairfield Council Bluffs, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs in a friendly and efficient manner.
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions.
  • Maintaining accurate records and handling guest requests in a timely and professional manner.
  • Working effectively with the front desk team to ensure seamless operations and excellent guest service.
  • Participating in ongoing training and development to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is helpful.
  • Previous experience in a hotel or related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Basic arithmetic skills and ability to handle cash and credit transactions.
Benefits:
  • Competitive hourly rate and opportunities for advancement.
  • Comprehensive training program to enhance skills and knowledge.
  • Opportunities for professional growth and development.
  • Fun and dynamic work environment with a team-oriented culture.


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