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Retail Supervisor

2 months ago

Grand Canyon, Arizona, United States Delaware North Full time

Job Summary:

Delaware North is seeking a highly motivated and experienced Retail Supervisor to join our team as a Starbucks Supervisor. As a key member of our retail team, you will be responsible for supervising associates and ensuring the smooth operation of our Starbucks store.

Key Responsibilities:

  • Supervise and Train Associates: Supervise and train a team of associates to provide exceptional customer service and ensure that store operations run smoothly.
  • Operational Excellence: Ensure that the store is maintained to the highest standards of cleanliness, organization, and visual merchandising.
  • Customer Service: Deliver legendary customer service to all customers by acting with a customer-centric attitude and connecting with the customer.
  • Product Quality: Provide high-quality beverages, whole bean, and food products consistently for all customers.
  • Inventory Management: Manage inventory levels to ensure that the store is well-stocked and that products are rotated regularly.

Requirements:

  • Leadership Experience: Proven leadership experience in a retail or food service environment.
  • Customer Service Skills: Excellent customer service skills and the ability to work effectively with customers.
  • Communication Skills: Strong communication and interpersonal skills.
  • Problem-Solving Skills: Ability to problem-solve and think critically in a fast-paced environment.