Supervising Computer Operator

1 day ago


Troy, Michigan, United States StateJobsNY Full time
Job Summary

We are seeking a highly skilled and experienced Supervising Computer Operator to join our team at the Office of the New York State Comptroller. The successful candidate will be responsible for overseeing the daily operations of our mainframe computer systems, ensuring the smooth execution of batch schedules, and providing technical support to our staff.

Key Responsibilities
  • Monitor and manage mainframe computer operations, including print queues, console functions, and hardware maintenance.
  • Ensure the accuracy and timeliness of print output, check reconciliation paperwork, and perform follow-up actions as needed.
  • Oversee the tape library, console server, and print rooms, ensuring that all activities are completed on schedule.
  • Identify and report hardware, software, and environmental issues to the appropriate stakeholders.
  • Collaborate with technical staff to create procedures in enterprise batch scheduling software and ensure the proper execution of batch schedules.
  • Monitor and report on batch schedule progress, identifying and resolving issues as needed.
  • Review and discuss shift, turnover, and incident reports with staff to ensure a smooth transition of responsibilities.
  • Provide technical support and guidance to staff, including training and development programs.
  • Perform full range of supervisory responsibilities, including performance evaluations, timesheet reviews, and telecommuting journal approvals.
Requirements
  • Demonstrated experience in mainframe computer operations, including IBM Operational Support.
  • Excellent oral and written communication skills.
  • Strong troubleshooting, problem-solving, and organizational skills.
  • Ability to manage multiple tasks and deadlines.
  • Ability to interact with technical and business staff.
  • Strong leadership skills and a positive attitude.
What We Offer

The Office of the New York State Comptroller offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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