Customer Service Lead CA Position

4 days ago


Dunn, North Carolina, United States Dunn-Edwards Full time

Customer Service Lead CA Job Description

About the Role

We are seeking a highly skilled Customer Service Lead to join our team in CA. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective customer service through various communication channels
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with company policies and procedures to ensure compliance and quality service

Requirements

  • High school diploma or equivalent required; degree in business or related field preferred
  • Minimum 2 years of customer service experience in a retail or similar environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Equal Opportunity Employer

Dunn-Edwards is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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