Credit Services Associate I

1 week ago


Santee, California, United States HD Supply Full time
Job Summary
HD Supply is seeking a skilled Credit Services Associate I to join our team. As a key member of our customer service team, you will be responsible for responding to inbound calls, providing exceptional customer service, and resolving customer inquiries in a timely and professional manner. Your attention to detail and ability to work independently will be essential in ensuring accurate and timely entry of customer selections into our order processing system. Additionally, you will be responsible for monitoring and tracking customer orders, responding to general customer account inquiries, and performing necessary follow-up to ensure customer expectations are met. If you have a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Respond to inbound calls and provide exceptional customer service
  • Accurately and timely enter customer selections into our order processing system
  • Monitor and track customer orders
  • Respond to general customer account inquiries
  • Perform necessary follow-up to ensure customer expectations are met

Requirements
  • HS Diploma or GED strongly preferred
  • 0-2 years of experience in customer service or a related field

What We Offer
  • Competitive hourly rate
  • Opportunity to work with a dynamic and growing company
  • Professional development opportunities


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