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Service Associate II
2 months ago
Job Summary
Stock Yards Bank & Trust is seeking a highly motivated and customer-focused Service Associate II to join our team. As a Service Associate II, you will be responsible for providing exceptional customer service, processing transactions, and selling bank products and services.
Key Responsibilities
- Receive and validate deposits and process withdrawals and loan payments from customers
- Cash checks following SYB check cashing policy
- Sell official checks
- Balance Cash drawer daily
- Process and balance teller work through image capture
- Sell and cross-sell SYB products
- Participate in weekly team meetings
- Open new accounts, sell bank products and services
- Retain and expand customer relationships
- Process and close loan requests
- Assist customers with questions and/or concerns about their banking accounts
- Perform operational tasks such as account maintenance, tracking of information, etc.
Requirements
- High School Diploma or GED equivalent
- Banking experience preferred
- Good written and verbal communication skills
- Professional appearance and demeanor
- Computer proficient
- Basic Word and Excel knowledge
About Stock Yards Bank & Trust
Stock Yards Bank & Trust is a wholly owned subsidiary of Stock Yards Bancorp, Inc. (NASDAQ; SYBT), with company assets totaling over $4 billion. Founded in 1904, Stock Yards Bank has evolved from a small bank serving the Louisville livestock industry to a nationally recognized bank known for exceptional service and financial performance.
We are committed to building trusted partnerships with our customers and providing a professional environment to continually improve our employees' skills and advance their career goals.