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Service Associate II

2 months ago


Louisville, Kentucky, United States Stock Yards Bank & Trust Full time

Job Summary

Stock Yards Bank & Trust is seeking a highly motivated and customer-focused Service Associate II to join our team. As a Service Associate II, you will be responsible for providing exceptional customer service, processing transactions, and selling bank products and services.

Key Responsibilities

  • Receive and validate deposits and process withdrawals and loan payments from customers
  • Cash checks following SYB check cashing policy
  • Sell official checks
  • Balance Cash drawer daily
  • Process and balance teller work through image capture
  • Sell and cross-sell SYB products
  • Participate in weekly team meetings
  • Open new accounts, sell bank products and services
  • Retain and expand customer relationships
  • Process and close loan requests
  • Assist customers with questions and/or concerns about their banking accounts
  • Perform operational tasks such as account maintenance, tracking of information, etc.

Requirements

  • High School Diploma or GED equivalent
  • Banking experience preferred
  • Good written and verbal communication skills
  • Professional appearance and demeanor
  • Computer proficient
  • Basic Word and Excel knowledge

About Stock Yards Bank & Trust

Stock Yards Bank & Trust is a wholly owned subsidiary of Stock Yards Bancorp, Inc. (NASDAQ; SYBT), with company assets totaling over $4 billion. Founded in 1904, Stock Yards Bank has evolved from a small bank serving the Louisville livestock industry to a nationally recognized bank known for exceptional service and financial performance.

We are committed to building trusted partnerships with our customers and providing a professional environment to continually improve our employees' skills and advance their career goals.