Financial Services Representative II

1 month ago


Louisville, Kentucky, United States First Interstate Bank Full time
Job Summary

We are seeking a highly skilled Financial Services Representative II to join our team at First Interstate Bank. This role will be responsible for delivering exceptional customer service, building strong relationships with clients, and providing personalized financial solutions.

Key Responsibilities
  • Provide personalized customer service to clients, answering questions and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with clients, understanding their financial needs and providing tailored solutions.
  • Identify referral opportunities and collaborate with colleagues to ensure all client needs are met.
  • Perform a variety of financial transactions, including check cashing, deposits, withdrawals, and loan payments.
  • Open and maintain various financial products, including checking and savings accounts, IRAs, and certificates of deposit.
  • Originate personal loans and provide financial solutions to clients.
Requirements
  • High school diploma or equivalent required; two plus years of banking or comparable experience preferred.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Attention to detail and ability to maintain confidentiality.
  • Working knowledge of personal computers, Microsoft Office, and strong 10-key skills.
Benefits

We offer a competitive total compensation package, including base salary and benefits. Benefits include medical, dental, vision, short-term and long-term disability benefits, life insurance, flexible spending accounts, health savings account, employee assistance program, 401(k), Paid Time Off, and up to 11 paid Federal holidays.



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