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Rental Service Coordinator

1 month ago

Fife Lake, Michigan, United States National Guard Employment Network Full time
Rental Service Coordinator

We are seeking a highly skilled and detail-oriented Rental Service Coordinator to join our team at Pape' Material Handling. As a key member of our service department, you will be responsible for ensuring our customers have a great experience when they get their equipment repaired at Pape'.

Key Responsibilities:

  • Manage incoming and outgoing service department work
  • Provide excellent service to customers in person and on the phone
  • Assist with dispatching technicians
  • Act as backup Rental Coordinator, processing customer orders and assisting customers and the Sales team
  • Thrive in a dynamic, multi-faceted role

Requirements:

  • Excellent computer skills, including Word, Excel, Outlook, and the ability to learn our internal computer systems
  • Excellent communication and customer relations skills
  • Ability to thrive in a team
  • Experience working directly with customers and knowledge of the material handling market are preferred

What We Offer:

  • Competitive pay based on your skills, training, and experience level
  • Outstanding benefits, including 401(k) & Roth 401(k) Retirement Plans with Company Match, Medical, Dental, Vision and Prescription Insurance, Flexible Spending Accounts (Flex Plans), Life Insurance, Short- and Long-Term Disability Insurance, Employee Assistance Program, Online and Instructor-Led Training, Tuition Reimbursement for Training Programs
  • Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 108 hours for vacation/sick pay (First year is prorated for new hires based on start date), and 7 paid holidays each year
  • Advancement opportunities, as Pape' is a dynamic, growth-oriented organization with a focus on promoting from within
  • Stability and reputation, as Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience
  • Equipment and resources to support your career growth

Why Work for Pape':

Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. We offer competitive pay, outstanding benefits, and advancement opportunities. Our team is dedicated to providing excellent service to our customers, and we are committed to supporting the growth and development of our employees. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.