Restoration Team Lead
4 weeks ago
SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton is seeking a highly skilled Restoration Crew Chief to lead our disaster recovery operations.
Key Responsibilities- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
- Valid driver's license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check subject to applicable law
As a Restoration Crew Chief, you will be the front-line representative of the SERVPRO brand, demonstrating our commitment to customers and clients. You will coordinate, monitor, and perform work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment. We are seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.
With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy. We look forward to hearing from you.
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