Order Processing Specialist

1 week ago


Minneapolis, Minnesota, United States Twin City Fan Companies Full time
KEY RESPONSIBILITIES:
  • Examine incoming orders for thoroughness and precision.
  • Collaborate with internal sales personnel and field representatives on technical inquiries and pricing issues.
  • Review and input orders as well as modifications to existing orders.
  • Facilitate new orders with Sales, Engineering, Purchasing, Credit, and Manufacturing departments, including:
    • Identifying special requests for Engineering and Sales to ensure the correct equipment is provided to the client.
    • Investigating details, specified drawings, and any missing or incorrect information on new and modified orders.
  • Clarify and interpret order documentation and specifications for drafting teams.
  • Address manufacturing inquiries related to shop order documentation.
  • Enter data into the requisition system to initiate orders for v-belt drives.
  • Respond to Manufacturing requests for modifications and clarifications concerning shop floor schedules.
  • Act in accordance with TCF Core Values.
  • Perform additional tasks as assigned.
QUALIFICATIONS:
  • High School Diploma or equivalent.
  • Strong mechanical and mathematical skills.
  • Proficient in standard office software and equipment.
  • Effective communication skills with colleagues.
  • High attention to detail.
  • Two years of experience in technical support for sales and/or engineering or equivalent experience is preferred.
PHYSICAL DEMANDS/WORKING CONDITIONS:
  • Standard office setting.
  • Ability to occasionally lift up to 20 pounds.
  • Ability to occasionally climb, balance, stoop, kneel, and reach.
  • Ability to work extended hours while seated at a computer.
This job description does not create a written or implied employment contract, nor is it an exhaustive list of responsibilities. Twin City Fan Companies, Ltd. retains the right to modify or change job duties and responsibilities as business needs dictate. Qualifications are representative of the minimum levels of knowledge, skills, and experience required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not terminate or discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals without access to that information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal obligation to provide information. 41 CFR c)

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