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Night Auditor

2 months ago

Pittsburgh, Pennsylvania, United States Courtyard Full time

Job Title: Night Auditor

About the Role:

We are seeking a Night Auditor to join our team at Courtyard. As a Night Auditor, you will be responsible for providing exceptional customer service to our guests, processing credit card transactions, handling phone calls, and verifying hotel room availability.

Responsibilities:

  • Process credit card transactions and other payments for the day
  • Handle phone calls, transfer reservations, and assist with guest inquiries
  • Verify and balance hotel room availability
  • Perform check-in and check-out procedures
  • Administer guest payment policies and review day shift errors
  • Prepare folios for departing guests
  • Maintain lobby appearance and assist with breakfast setup
  • Be familiar with hotel emergency procedures

Why Work with Us:

At Courtyard, we value our associates and offer a range of benefits, including competitive pay, great benefits, and opportunities for development and growth. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.