Night Auditor

7 days ago

Pittsburgh, Pennsylvania, United States IHG Full time
Financial Operations Specialist

We are seeking a skilled Financial Operations Specialist to join our team. As a Night Auditor, you will be responsible for providing customer service support, balancing the books, and performing other essential accounting tasks.

Key Responsibilities:

  • Process payments, including room charges, debit, and credit, cash, and cheques in accordance with established procedures.
  • Check guests in, out, and manage wake-up call requests.
  • Answer phones and deal with overnight guest queries.
  • Run night audit property management systems or manual equivalents.
  • Perform other duties such as concierge services and special guest requests.

Requirements:

  • Accounting and mathematics skills for accurate auditing and payment processing.
  • Cash handling experience for counting and securing bank and processing cash payments.
  • Computer literacy, including familiarity with PMS software.
  • Strong verbal communication and good listening skills for effective and pleasant interactions with guests and housekeeping staff.
  • Customer service experience.
  • Knowledge of hotel operations, offers, and the local area.

What We Offer:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our Mission:

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Our Culture:

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment.

Our Commitment to Wellbeing:

We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

About EVEN Hotels:

EVEN Hotels is where hospitality meets wellness. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest-focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch.

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