Italian Experience Coordinator

3 weeks ago


Los Angeles, California, United States Eataly North America Full time
About Us:
Eataly North America is a leader in the artisanal Italian food and beverage market. We offer a unique shopping experience that combines high-quality products with engaging educational opportunities. Our goal is to make every guest feel welcome and inspired to explore the world of Italian cuisine.

Job Description:
The Scuola Associate plays a critical role in supporting the La Scuola experience by providing exceptional customer service and event support. This includes welcoming guests, supporting the Chef during scheduled classes and events, setting up dining areas, and executing side work and closing duties. The successful candidate will be responsible for creating a memorable and enjoyable experience for our guests, while also learning and sharing Eataly knowledge.

Key Responsibilities:
  • Deliver outstanding customer service to our guests, ensuring they have a positive and memorable experience.
  • Support the Chef during scheduled classes and events, anticipating their needs and those of the guests.
  • Set up dining areas with the proper floorplan, silverware, glassware, and marketing materials based on event format.
  • Prepare La Scuola workstations with all ingredients and necessary equipment for the class or event.
  • Communicate effectively with the Chef and other team members to ensure seamless execution of events.

Requirements:
To succeed in this role, you will need:
  • Excellent communication and interpersonal skills.
  • Ability to learn, retain, and share Eataly knowledge.
  • High school graduate or equivalent.
  • Basic math skills.
  • Previous retail and/or restaurant experience preferred.

Benefits:
  • Estimated salary: $22-$25/hour (dependent on location and experience).
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Paid parental leave.
  • 401K with match or RRSP.
  • Bonus program.
  • Free family meal daily.
  • Discounts at Eataly.
  • Classes on products and Italian cuisine.
  • Referral bonus program.


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