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Customer Service Representative

2 months ago

Woodbury, Minnesota, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Service Team Member/Cashier-Seasonal. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Assist customers in finding products, answering questions, and resolving issues
  • Process transactions accurately and efficiently, handling cash, credit, and other payment methods
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas
  • Support the sales process by restocking shelves, facing merchandise, and maintaining visual displays
  • Participate in visual merchandising and store displays to create an engaging shopping experience
  • Collaborate with other team members to achieve sales goals and meet customer needs
  • Perform other duties as assigned by management to support the success of the store
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Strong communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods
What We Offer

As a Service Team Member/Cashier-Seasonal with Michaels, you will have the opportunity to work in a fast-paced and dynamic retail environment, develop your customer service and sales skills, and be part of a team that is passionate about creativity and customer satisfaction.

We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

Michaels is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.