Hotel Housekeeping Associate
2 weeks ago
Key Responsibilities
As a vital member of our hospitality team, you will ensure the cleanliness and aesthetic appeal of the hotel while delivering exceptional service to our guests. Your role will involve fostering connections with guests to create memorable experiences that encourage repeat visits.
Your duties will include:
- Maintaining cleanliness in the lobby, hallways, and public spaces, including outdoor areas.
- Preparing meeting rooms in accordance with specified requirements.
- Conducting deep cleaning tasks, such as shampooing carpets in guest rooms and public areas as directed.
- Setting up and overseeing complimentary hotel lobby services, including morning coffee and evening concierge events.
- Delivering requested housekeeping items to guest rooms promptly.
- Receiving assignments, keys, and special requests from your supervisor at the start of your shift.
- Checking and restocking cleaning supplies and equipment.
- Responding swiftly to guest inquiries with a friendly demeanor.
- Returning lost items to the Housekeeping Department with appropriate documentation.
- Being adaptable and willing to take on additional responsibilities as needed.
- A High School Diploma is preferred.
- At least 1 year of experience in customer service or a related field.
- Previous experience in housekeeping is advantageous.
- A strong passion for customer service along with effective verbal and basic writing skills.
- Availability to work flexible hours, including evenings, weekends, and holidays as required.
At Kimpton, we believe in the power of genuine human connections to enhance lives, including those of our employees. Our founder, Bill Kimpton, challenged the norms of impersonal hospitality, establishing a boutique hotel experience where heartfelt connections thrive. Your contributions here are meaningful, aimed at improving the lives of colleagues, guests, and the community.
Our Unique Culture
Since our inception in 1981, our entrepreneurial spirit has fostered a vibrant culture that celebrates individuality. We value diverse backgrounds, talents, and experiences, creating an environment where everyone can shine. We seek out creative, self-motivated individuals who are passionate about enhancing the lives of others.
Our commitment to diversity is unwavering, and we encourage all employees to embrace and celebrate differences in personality, lifestyle, and experience.
Compensation and Benefits
The hourly pay range for this position is $17.00 to $19.00. This range reflects our good faith belief regarding compensation for this role at the time of posting. Actual pay may vary based on factors such as education, experience, and performance. We offer a comprehensive benefits package, including paid time off, medical/dental/vision insurance, a 401(k) plan, and discounts on hotel accommodations and parking for eligible employees.
Be Yourself. Lead Yourself. Make it Count.
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