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Retail Shift Lead

2 months ago

Tallassee TN USA, United States KARM Stores Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Shift Lead to join our team at KARM Stores. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.

Key Responsibilities
  1. Customer Service: Provide excellent customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  2. Store Operations: Assist with maintaining a clean and organized store environment, including stocking shelves, folding merchandise, and performing other tasks as needed.
  3. Sales Floor Support: Support the sales floor operations, including processing transactions, handling customer returns, and maintaining a positive and welcoming store atmosphere.
  4. Team Collaboration: Work collaboratively with the retail management team to achieve sales goals, maintain store standards, and provide exceptional customer service.
Requirements
  1. Excellent Communication Skills: Possess excellent communication skills, both written and verbal, with the ability to effectively communicate with customers, colleagues, and management.
  2. Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and perform moderate to heavy physical activity.
  3. Computer Skills: Basic computer skills, including typing and web browsing capabilities.
  4. Commitment to KARM Stores: Demonstrate a commitment to KARM Stores' mission and values, including a focus on customer satisfaction, teamwork, and continuous improvement.
What We Offer

We offer a competitive hourly wage, benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.