Retail Service Lead

1 day ago

Birmingham AL USA, United States Acosta Group Full time
Job Title: Retail Service Lead

At Acosta Group, we are seeking a highly skilled and motivated Retail Service Lead to join our team. As a key member of our merchandising team, you will be responsible for representing our company, clients, and customers by effectively leading and performing reset and remodel work.

Key Responsibilities:
  • Lead and execute reset and remodel work, including plan-o-gram implementation, new item placement, void corrections, and special merchandising activity.
  • Partner with store personnel to schedule and communicate reset activities.
  • Read and follow plan-o-grams to complete reset tasks, demonstrating a working knowledge of merchandising and retail terminology.
  • Perform duties such as moving and cleaning shelves, displaying merchandise properly, placing shelf strips, and attaching tags.
  • Build effective working relationships with store personnel and co-workers to achieve and maintain merchandising excellence.
  • Report and discuss observations and issues with immediate Supervisor.
  • Utilize web-based applications to manage work assignments, documentation, and time tracking.
Requirements:
  • At least 2 years of customer service experience, with prior sales agent, retail, and reset responsibility experience preferred.
  • Strong demonstration of core competencies, including quality commitment, detail orientation, customer service, communication skills, and technology proficiency.
  • Ability to lift and carry up to 60 pounds, work in cold environmental conditions, and operate a computer, calculator, telephone, and copier.
  • Valid driver's license and ability to drive in a car.
What We Offer:
  • Medical, dental, and vision insurance.
  • Company-paid life insurance, short-term, and long-term disability.
  • 401k program.
  • Generous Paid Time Off (PTO) program.

We are an equal opportunity employer and consider qualified applicants with arrest and conviction records or criminal histories. E-Verify Employer. Premium believes that any posted range of compensation is the accurate range for this role at the time of this posting. Premium may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.

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