Dining Services Ambassador
3 hours ago
We are seeking a highly skilled and compassionate Dining Services Ambassador to join our team at Remington Heights Retirement Community. In this role, you will be responsible for delivering exceptional dining experiences to our residents, while maintaining the highest standards of customer service and hospitality.
Responsibilities- Lead Server Duties:
- Train and guide new Servers according to Remington Heights' standards
- Assist with meal counts and tickets
- Server Duties:
- Assist and ensure dining room setup with servers
- Assist with dish room tasks
- Attend pre-meal menu review meeting
- Perform duties at assigned station (i.e., beverages, salad bar)
- Perform and ensure completion of assigned cleaning and prep work duties
- Greet residents and visitors in a welcoming manner
- Assist residents with food selection
- Check for beverage refills timely
- Serve residents timely and with appropriate serving techniques
- Serve meals using trays
- Strip and reset tables as needed during serving times
- Remove dishes throughout meal service and deliver to dishwashing area
- Remove soiled linens and place in designated laundry areas
- Prepare tables for next meal
- Remove trash and keep dining room clean, dry, and free of safety hazards
- Prepare for next meal: clean tables, wipe out chairs, fill condiment containers, mop, sweep, clean coffee maker, juice machine, etc.
- Additional Requirements:
- Maintain positive resident and guest relations through courteous, cooperative, and understanding manner
- Maintain trustworthiness and dependability
- Reasonably accommodate resident preferences in dining services
- Work efficiently and effectively with little to no supervision
- Be able to receive and resolve complaints graciously
- Always be in proper attire and well-groomed
- Attend company-appointed ServSafe class
- Display integrity and professionalism by adhering to Remington Heights' Code of Ethics and complete all required compliance training
- Prior healthcare experience preferred
- High school graduate or equivalent preferred
The estimated annual salary for this position is $45,000 - $55,000 depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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