Aquatic Operations Director

1 day ago


Leesburg, Virginia, United States SwimKids Swim School Full time

Job Title: Operations Manager

Job Summary:

We are seeking a talented leader to join our team at SwimKids Swim School. As an Operations Manager, you will be responsible for driving exceptional customer experiences and satisfaction by calmly, positively and proactively responding to challenges.

Key Responsibilities:

  • Evaluate student progress using Emler's teaching curriculum and customer service processes through front-line work.
  • Create and manage class and employee schedules in a way that positively impacts the business.
  • Lead regular team meetings and manage employee engagement.
  • Develop team members at various points in their professional journey, including those early in their careers or new to the workforce.

Requirements:

  • Undergraduate College degree preferred (3 years of relevant work experience may be considered)
  • 1-2 years of management experience
  • Excellent performance record reporting to a General Manager or Supervisor while leading, motivating, and empowering a skilled and productive team
  • A genuine love for teaching children
  • Ability to recognize problems and resolve on the spot
  • Excellent customer service skills - it must be natural for you to want to say "yes"
  • Ability to set goals, create plans and convert plans into action

Benefits:

  • Starting salary range $50,000-$52,583
  • Incentivized bonus plan
  • Health, dental, vision and life insurance plan options
  • Short term and long term disability insurance
  • Voluntary Aflac supplemental insurance plans at discounted rates
  • 401k with employer matching
  • Paid Time Off
  • Discounted rates on pet insurance
  • Discounts on products and services through LifeMart
  • Development, training and company-sponsored events

About SwimKids Swim School:

SwimKids Swim School is an industry leader, and our employees are supported with great benefits. Our employer awards include Top 100 Places to Work, and Best Places to Work (year after year)

What We Offer:

Your career is only beginning as an Operations Manager at SwimKids Swim School. Our operations leaders are serious about investing in the development of our managers, providing them with opportunities for advancement, mentorship and endless possibilities.



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