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Business Development Associate
2 months ago
**Job Summary:**
> Support the Branch Manager in the daily operation of the Branch Office.
>
> **Key Responsibilities:**
• Provide exceptional customer service and support to clients.
• Solicit new or renewed business opportunities and build relationships with clients.
• Receive payments and post to customer accounts in a timely and accurate manner.
• Maintain cash drawer accuracy and security, and prepare and handle office deposits.
• Prepare and process applications, and perform collection activities on delinquent accounts.
• Assist with the development and training of new personnel, and maintain compliance with company policies and procedures.
• Maintain accurate filing and record-keeping systems, and prepare and assemble reports for remittance and branch records.
• Establish and maintain rapport with clients to build working relationships and increase retention.
• Provide exceptional customer service and support, and prepare individual tax returns using tax preparation software.
• **Requirements:**
• Prior experience in customer service and knowledge of State and Federal lending regulations.
• Valid State driver's license and acceptable driving record, with access to reliable transportation for use in employment.
• Computer literacy and ability to operate a ten-key calculator.
• High School diploma or equivalent.