Call Center Support Specialist
3 days ago
Sandhills Global, Inc. is seeking a highly skilled Call Center Support Specialist to join our team in Lincoln, Nebraska. As a Call Dispatcher, you will be responsible for handling incoming phone calls and responding to customer inquiries. Your duties will include maintaining accurate records of customer interactions, assisting with resolving customer complaints and concerns, and providing excellent customer service and support. You will also cover reception duties at the front desk, greeting guests and connecting them with their desired contact.
Key Responsibilities:
•Respond to customer inquiries and resolve issues in a timely manner
•Maintain accurate records of customer interactions
•Assist with resolving customer complaints and concerns
•Provide excellent customer service and support
•Cover reception duties at the front desk
Requirements:
•4.5 day regular work week
•Excellent oral and written communication skills
•Ability to work independently and communicate within a team environment
•Results-oriented and flexible
•Professional appearance and demeanor
Estimated salary: $45,000 - $60,000 per year.
About Us:
Sandhills Global, Inc. is a leading provider of products and services to various industries. Our company was founded in 1978 and has since grown to become a global leader in our respective markets.
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