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Customer Service Retail Advisor

2 months ago

Wakefield, Massachusetts, United States Blue Square Marketing Ltd Full time

Job Summary

We are seeking a highly motivated and personable Customer Service Retail Advisor to join our team at Blue Square Marketing Ltd. As a key member of our sales team, you will be responsible for engaging and interacting with customers, ensuring their needs are met, and providing an exceptional customer experience.

Key Responsibilities

  • Provide exceptional customer service, ensuring customer satisfaction and loyalty
  • Engage with customers, building rapport and understanding their needs
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs
  • Stay up-to-date with product knowledge and promotions to provide informed advice to customers
  • Contribute to a positive and supportive team environment, promoting a culture of excellence and customer-centricity

Requirements

  • Previous retail or sales experience, preferably in a customer-facing role
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Self-motivated and a fast learner, with a passion for delivering exceptional customer service
  • Ability to work flexibly, including varying shift patterns and contract lengths
  • Strong problem-solving skills, with the ability to think critically and resolve customer issues

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and career growth
  • A dynamic and supportive team environment, with a focus on excellence and customer-centricity
  • The opportunity to work with a leading brand and contribute to its success