Customer Service Representative

3 weeks ago


Winchester, Nevada, United States Kenya Zambrano - State Farm Agent Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional customer service, and promoting the growth of our insurance agency.

Key Responsibilities:

  • Establish and maintain strong relationships with clients through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing client inquiries and concerns in a timely and professional manner.
  • Use a customer-focused approach to educate clients about insurance options and promote the development of our business.
  • Collaborate with other team members to ensure seamless communication and coordination with clients.

Requirements:

  • Dedicated to providing exceptional customer service and building strong relationships with clients.
  • Excellent communication and interpersonal skills, with the ability to effectively relate to clients and anticipate their needs.
  • Proactive problem-solving skills, with the ability to think critically and resolve client issues in a timely and professional manner.

Benefits:

  • Hourly pay plus commission/bonus.
  • Growth potential and opportunities for advancement within our agency.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.

About Our Agency:

We help clients with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. Our agency is located in Arlington, VA, and we have been a State Farm agent since 2007. We have received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Silver Scroll, Bronze Tablet, and New Agent Program Qualifier.

Additional Information:

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Kenya Zambrano - State Farm Agent may be the right fit for you. If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team.



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