Customer Experience Team Lead

3 weeks ago


Winchester, Nevada, United States T.J. Maxx Full time
Customer Experience Coordinator Role

As a Customer Experience Coordinator at T.J. Maxx, you will be responsible for promoting an excellent customer experience. This includes overseeing a team of Associates at the front of store, training and coaching them on personalizing the customer experience while promoting loyalty programs, addressing customer concerns and issues promptly, and coordinating breaks for all.

Key Responsibilities:
Promote an excellent customer experience
Oversee a team of Associates
Train and coach Associates on customer experience
Address customer concerns and issues
Coordinate breaks for all

What You'll Bring:
Excellent customer service skills
Ability to lead and train a team
Strong communication skills
Ability to work in a fast-paced environment

Why T.J. Maxx?
T.J. Maxx is a dynamic and fast-paced retail environment that offers opportunities for growth and development. As a Customer Experience Coordinator, you will be part of a team that is dedicated to providing an exceptional customer experience.

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