Senior Applications Manager

4 weeks ago


Lebanon, New Hampshire, United States Dartmouth Health Full time

Job Summary

The Applications Manager will be responsible for supporting, maintaining, developing, implementing, recommending, and promoting computerized systems. This role requires a strong understanding of system analysis techniques, microcomputers, user techniques, and networks.

Key Responsibilities

  • Evaluates and identifies appropriate technology platforms for delivering company services.
  • Establishes and supervises the analytical process, setting short-term objectives and assessing progress.
  • Mentors and educates organizational partners, customers, and stakeholders on company technological vision, opportunities, and challenges.
  • Serves as the primary liaison between technology vendors, building, maintaining, and enhancing working relationships.
  • Manages IT vendor(s) to ensure high-level customer service is provided to key stakeholders.
  • Reviews major contracts and statements of work for information technology services, hardware, and software purchases and projects.
  • Participates in annual budget development and maintains and monitors costs against the budget.
  • Directs new systems development and modification of existing systems.
  • Consults with users to diagnose and resolve complex problems.
  • Develops troubleshooting and problem resolution programs to ensure high-level service and efficiency.
  • Serves as a liaison with other departments, partners, and affiliates to achieve system-wide goals.
  • Assumes accountability for project team activities, reporting completion, status, priorities, and expected completion date.
  • Organizes, approves, and maintains project/system documentation and/or technical specifications.
  • Manages work flow within the team and communication with other IS teams and user population.
  • Plans, develops, directs, schedules, and/or assists in the deployment and/or enhancement of information systems.
  • Manages staffing and personnel issues, including annual performance appraisal process and supervision of assigned staff.

Qualifications

  • Bachelor's degree with 5 years of experience in the healthcare-related, IS field with management responsibility required.
  • Advanced degree (in Management/Finance/Healthcare as appropriate) is preferred.
  • Strong interpersonal skills required.
  • Knowledge of relevant application systems, hardware, and software technologies.
  • Knowledge of DH computer service applications and support activities.
  • Demonstrated ability to envision and design technology-based services that meet consumer needs and solve business problems.

Remote Work

This role is hybrid with a requirement to be onsite minimum 1 day per week.

Area of Interest

Information Systems/Technology

FTE/Hours per pay period

hrs/week

Shift

Day

Job ID

27201

Affirmative Action and Equal Opportunity Employer

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.



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