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Senior Product Manager
2 months ago
Company Overview
NHN Global is a forward-thinking technology enterprise dedicated to creating impactful platforms and experiences through innovative solutions, services, and tools that foster connections among individuals and ideas, driving industries toward advancement. Established in 2018, NHN Global oversees various platform businesses within the e-commerce and entertainment sectors, operating from Los Angeles as a subsidiary of NHN in Korea.
Department Overview
FASHIONGO stands as the premier B2B wholesale online marketplace, facilitating connections and opportunities within the fashion sector. Founded in 2002 in the vibrant Los Angeles Fashion District, FASHIONGO empowers the global wholesale market to procure and distribute the latest fashion and lifestyle trends through a comprehensive platform. With a vast array of brands and nearly 1 million registered retailers, FASHIONGO equips users with robust tools, exceptional service, and valuable insights. Leveraging technology, FASHIONGO enables buyers and sellers at all levels to shop intelligently, sell effectively, and expand rapidly. FASHIONGO is a proud division of NHN Global.
Key Responsibilities
- Assist in defining, planning, and overseeing the implementation of platform features and enhancements.
- Identify customer challenges and requirements by engaging with both internal and external stakeholders.
- Generate concepts that enhance the purchasing experience for B2B fashion buyers.
- Balance product strategy against the needs of various stakeholders, including sales, strategy, operations, and development.
- Develop product specifications, create wireframes, draft tickets and acceptance criteria, and validate product enhancements and issues.
- Collaborate with development and QA teams to guide products from initial conception to final delivery.
- Formulate a go-to-market strategy to effectively deliver services to users, in partnership with marketing and sales teams.
- Manage daily product lifecycle activities and outline a future roadmap for the service.
- Facilitate effective communication and collaboration across all organizational functions.
- Stay informed about market competition and trends.
- Provide support to Sales, Implementation, and Customer Support teams as necessary.
- Prepare written reports detailing status and progress.
Qualifications
- Bachelor's degree in a relevant field.
- Bilingual in Korean and English.
- 5-7+ years of experience in product or project management or online service planning.
- Exceptional written and verbal communication skills.
- Proficient in presenting information effectively and professionally to stakeholders.
- Demonstrated leadership abilities and capability to collaborate with teams.
- Strong analytical thinking skills.
Preferred Qualifications
- Experience within the fashion industry.
- Background in online marketplace services (B2B preferred).
- Proficiency in data analytics (SQL knowledge is a plus).
- Familiarity with HTML and CSS is advantageous.
- Basic or advanced skills in communication software relevant to team collaboration (e.g., Figma).
- Experience in software development, UX design, or managing e-commerce service platforms.
- Experience in service planning, development, or operation of e-commerce platforms, including payment, settlement, order processing, product management, buyer/seller management, reward systems, coupon systems, advertising systems, and/or shipping-consolidation service design.
Benefits
- Annual incentive bonus.
- Comprehensive medical, dental, and vision coverage for employees and their dependents (0% deduction).
- 401(k) retirement plan.
- Life insurance coverage.
- Accidental Death & Dismemberment insurance.
- Long-term disability benefits.
- Health & Dependent Care Flexible Spending Account (FSA).
- Paid Time Off – 15 days for the first year (+1 day each subsequent year, up to a maximum of 25 days).
- Leave for marriage, bereavement, and parental needs, along with equivalent subsidies.
- Professional development assistance.
- Employee service awards.
- Company-paid lunches when working in the office.
- Fully stocked office kitchen with beverages and snacks.
- Free parking available.
Compensation
The salary range for this position in Los Angeles, CA is $80,000 - $110,000 per year; the base pay offered may vary within this range based on job-related knowledge, skills, and experience.
A comprehensive benefits package, including medical, 401(k), and other benefits, will be provided in addition to the base salary. Base pay information is determined by market location, and different ranges may apply to specific work locations.
