Rental Compliance Specialist

3 weeks ago


Groveland, California, United States Pine Mountain Lake Association Full time
Job Summary

We are seeking a highly skilled and detail-oriented Rental Compliance Specialist to join our team at Pine Mountain Lake Association. The successful candidate will be responsible for ensuring compliance with HOA governing documents and regulations related to short and long-term rentals.

Key Responsibilities
  • Develop and maintain a comprehensive understanding of HOA governing documents and apply them to various projects and situations.
  • Act as a liaison between Rental Managers, Property Owners, Tenants, and Rental Services, ensuring effective communication and resolution of issues.
  • Manage and maintain a master list of Registered Rentals, including Property Owners, Tenants, and Property Managers information.
  • Receive and investigate complaints, assist in rule enforcement, and determine the nature of the complaint.
  • Assist in educating Property Owners on CC&R compliance, focusing on renting within PMLA guidelines.
  • Develop, implement, and improve a comprehensive Rental Management Program.
  • Organize and maintain accurate records and files, ensuring easy retrieval and reference.
  • Interact with Tuolumne County entities for information, compliance, and code standards.
  • Compose and maintain routine rental correspondence, meeting deadlines and maintaining confidentiality.
Requirements
  • Associates degree (A.A.) or equivalent from a two-year college or technical school, or three to four years of related experience and/or training.
  • Valid California driver's license and clean DMV record.
  • Ability to read, interpret, and apply documents such as rules and guidelines, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence, and speak effectively before Property Owners, Renters, Vendors, and the public.
  • Ability to apply common sense understanding to carry out instructions and deal with problems involving several concrete variables in standardized situations.
Working Conditions

The Rental Compliance Specialist will work in a fast-paced environment, interacting with various stakeholders, and may be exposed to extreme outdoor weather conditions. The successful candidate must be able to work well under pressure, maintain professional composure, and meet multiple deadlines.



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