Retail Banking Specialist

3 days ago


Carol Stream, Illinois, United States Fifth Third Full time
Job Summary

Fifth Third Bank is seeking a highly motivated and customer-focused Retail Personal Banker II to join our team. As a key member of our financial services team, you will be responsible for providing exceptional customer service, building relationships, and promoting a range of banking products and services.

Key Responsibilities
  • Use a consultative approach to build customer relationships and identify financial needs.
  • Maintain a thorough knowledge of retail consumer and small business products and services to recommend appropriate solutions.
  • Utilize marketing tools to proactively reach out to customers and set appointments for financial reviews.
  • Cross-sell to existing customers and engage in outside sales activities to drive revenue growth.
  • Establish close working relationships with business partners to provide holistic financial solutions.
  • Meet or exceed customer experience and individual/team production goals.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort with sales activities and advanced math functions.
  • Ability to represent Fifth Third Bank professionally and maintain confidentiality.
Working Conditions

This role requires normal office environment and extended viewing of computer screens. Travel may be required for training and scheduling flexibility.

Fifth Third Bank is an equal opportunity employer and welcomes applications from diverse candidates.



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