Customer Success Associate
4 days ago
About Us: KRA Corporation is a leading provider of workforce solutions, dedicated to helping businesses succeed through innovative services and expertise.
About the Job:
We are seeking a Customer Success Associate to join our team, focusing on building and maintaining relationships with businesses in targeted industries. The successful candidate will have strong communication skills, both written and verbal, and be able to work independently with minimal supervision.
Responsibilities:
- Recruit business customers and conduct analysis to develop service strategies
- Provide outreach to professional organizations, trade organizations, and post-secondary educational institutions
- Assist employers in accessing one-stop resources, including labor market information, job fairs, recruiting assistance, etc.
- Build and manage a strong sales pipeline; meet and exceed monthly KPIs (key performance indicators) as well as monthly quota
Requirements:
- At least 3 years of recruitment, account management or sales related experience
- Associate's degree from an accredited college or university or equivalent work experience
- Strong understanding of sales principles and customer relationship management (CRM) software
- Bilingual; fluency in Spanish preferred
What We Offer:
A competitive salary of $65,000 per year, plus benefits including healthcare, student loan repayment assistance, professional development funds, lifestyle wellness dollars, and more. For more information, please visit the KRA website: KRA Employee Benefits
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