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Customer Service Representative

2 months ago

Anaheim, California, United States PILOT Full time

About Pilot Company

Pilot Company is a leading network of travel centers with a strong presence in the industry. Our company has over 30,000 team members and operates more than 750 retail and fueling locations across 44 states and six Canadian provinces. Our energy and logistics division is a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in the nation's busiest basins. We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Our company was founded in 1958 by Jim A. Haslam II and is currently led by CEO Adam Wright. Our founding values, people-first culture, and commitment to giving back remain true to us today. We are dedicated to fueling people and keeping North America moving.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.

Job Summary

We are seeking a Customer Service Representative to provide fast, friendly, and clean service to our guests. The ideal candidate will maintain inventory, operate cash registers, and ensure the overall appearance and cleanliness of the restaurant. Excellent guest service skills and the ability to work as part of a team are essential qualifications for this role.

Responsibilities

• Provide exceptional customer service to guests

• Maintain accurate sales transactions and inventory levels

• Operate cash registers and other equipment as needed

• Maintain a clean and organized work environment

• Work collaboratively with the team to achieve sales and customer satisfaction goals

Benefits

We offer a competitive compensation package, including pay rates starting at $19.40 per hour. Additional benefits include fuel discounts, a nation-wide medical plan, dental, vision, 401(k), flexible spending accounts, adoption assistance, tuition reimbursement, and a flexible schedule. We also offer weekly pay and a supportive work environment.

Requirements

• Incredible guest service skills and ability to maintain a guest-focused culture

• Ability to complete accurate sales transactions

• Ability to use computers, telephones, and other equipment as needed

• Ability to work as part of a team

• Preferred qualifications include experience in a similar position and the ability to work a flexible schedule of nights, days, weekends, and holidays.